Service Technician

1 day ago

Monticello, Minnesota, United States Groundworks Full time
Job DescriptionGroundworks is seeking a skilled Service Technician to join their team in the Tallahassee FL area The Service Technician is an integral part of the customer journey post installation, focusing on partnering with customers to inspect and service preexisting company installed foundation repair and water management solutions. This role supports our customers with additional solutions options and needs.Why You Should Join Our Team

  • Competitive base pay + commission with no cap on earnings

  • Average annual earnings $120,000

  • Company vehicle and gas card provided

  • Full-time non-seasonal work

  • Pre-qualified, high-quality appointments with no cold-calling required

  • Advanced leadership training opportunities from a promote-from-within led culture

  • Benefits include medical, dental, vision, long/short-term disability, life insurance, 401(k) with a company match, PTO after applicable waiting periods

  • Equity in North America's leading foundation repair and water management company

Job Responsibilities

  • Execute appointments scheduled with customers

  • Travel to customers' homes based on assigned appointments

  • Build long-term relationships with customers and professionally represent the company

  • Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures

  • Perform annual customer maintenance visits, examining work previously completed

  • Perform reactive service appointments, diagnose, and fix any issues

  • Install additional products purchased by the customer as necessary

  • Adhere to safety regulations and procedures when carrying out responsibilities

  • Examine solutions installed by the company and determine potential warranty or non-warranty work

  • Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required

  • Other duties as assigned

Qualifications

  • 1 or more years of proven sales experience preferred but not required

  • Construction/Home Improvement experience preferred

  • Proven customer relations experience preferred

  • High school diploma or GED or equivalent experience

  • A valid, non-restrictive Driver's License is required

Groundworks is the leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization. With more than 60 locations across the USA and Canada, Groundworks is the fastest-growing foundation solutions and water management company Recognized as a Top Workplaces USA company and offering ownership for everyone, we're building something that just can't be replicated. And we're on a mission to change an industry like never before

We're unique here at Groundworks. We are all connected through the same vision, mission, and values, and we are stronger together. That's why we're proud to be the Groundworks Tribe Our shared culture, resources, and work ethic unites us.

Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping over 1.5 million homeowners protect and repair their most valuable asset – their home. When customers choose a local Groundworks company, they can feel confident they're hiring the trusted local experts who will ensure the job's done right. When you choose Groundworks, you'll join thousands of Tribemates who are making history.

Groundworks companies include these extraordinary brands: https://www.groundworks.com/our-brands/

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