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Patient Service Representative

2 months ago

Marinette, Wisconsin, United States US Derm Support Roles Full time
Overview

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at US Derm Support Roles. This is a part-time opportunity with a variable schedule between 7:15AM-5:00PM M-F, requiring 20 hours of work per week.

Responsibilities
  • Perform opening and closing clinic duties, ensuring a smooth and efficient workflow.
  • Greet patients, check them in for appointments, and verify their insurance information.
  • Scan documents into the electronic health record, maintaining accurate and up-to-date patient information.
  • Ensure the waiting area and reception counter are tidy and well-maintained throughout the day.
  • Check schedules for added, canceled, and no-show appointments, and schedule follow-up appointments as needed.
  • Respond to designated tasks in the electronic health record, prioritizing tasks and managing time effectively.
  • Order clinic office supplies, sell and track cosmetic products, and distribute mail.
  • Prepare for next-day scheduled appointments, ensuring all necessary materials are ready.
Qualifications
  • High school diploma or equivalent is required.
  • 1-2 years of recent medical office experience or in a similar capacity is preferred.
  • Proficient in basic computer functions and able to learn new software quickly.
  • Excellent customer service, communication, and organizational skills are essential.
  • Ability to operate standard office equipment and type a minimum of 40 wpm is preferred.
  • Must possess attention to detail, be able to multi-task, and work well both individually and as part of a team.
  • Ability to respond positively to constructive feedback and direction from supervisors.
  • Must demonstrate professional appearance and manner at all times.
  • Must display a friendly, cheerful, tactful, and polite demeanor, and be compassionate and caring in dealing with others.
  • Ability to maintain confidentiality of information.