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Healthcare Customer Service Representative III

2 months ago


Pasco, Washington, United States Tri-Cities Community Health Full time
About Tri-Cities Community Health
  • Founded in 1981, Tri-Cities Community Health (TCCH) emerged from the commitment of five pioneering women dedicated to delivering quality and accessible healthcare to migrant and farm workers within their community.
Position Overview
The Patient Service Specialist III plays a crucial role in enhancing patient experiences by providing exceptional customer service and support. This position involves:
  1. Assisting patients with inquiries and guiding them through healthcare processes.
  2. Coordinating patient appointments and ensuring efficient service delivery.
  3. Collaborating with healthcare professionals to address patient needs effectively.
Key Responsibilities
As a vital member of our healthcare team, you will be responsible for:
  • Delivering outstanding service to patients and their families.
  • Maintaining accurate patient records and documentation.
  • Facilitating communication between patients and medical staff.
Qualifications
The ideal candidate will possess strong interpersonal skills, a commitment to patient care, and a background in customer service within the healthcare sector. Join us in making a difference in the lives of those we serve.