Senior Operations Analyst

7 days ago


Charlottesville, Virginia, United States Commonwealth of Virginia Full time
Job Description

Job Summary: We are seeking a highly skilled Senior Operations Analyst to join our team at the Commonwealth of Virginia. As a key member of our Revenue Cycle Operations team, you will be responsible for leading and providing system and operational support to our Revenue Cycle Operations department.

Key Responsibilities:

  • Lead and Provide System and Operational Support: You will lead and provide system and operational support to our Revenue Cycle Operations department, ensuring that all systems and processes are running smoothly and efficiently.
  • Collaborate with Cross-Functional Teams: You will work closely with our EPIC Build Team, Health System IT, and Revenue Cycle Operations teams to identify and implement the most appropriate software, hardware, and process-based solutions.
  • Project Management: You will serve as the lead role for multiple project teams, delegating and providing direction to junior team members.
  • Quality Auditing: You will perform quality audit functions for Revenue Cycle Operations areas, ensuring that all processes and systems are meeting our high standards.
  • Reporting and Data Analysis: You will develop and design reporting to demonstrate operational benchmarks and provide data-driven feedback related to operational performance.
  • On-Call and Training: You will perform rotating and supplemental on-call duties, as needed, and demonstrate accountability for self-development by completing independent training and attending ongoing in-service training.

Requirements:

  • Education: Bachelor's Degree required.
  • Experience: 5 years relevant Revenue Cycle experience required.
  • Licensure: EPIC certification required within one (1) year from date of hire.

Physical Demands: This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings and programs.



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