Service Delivery Professional
3 weeks ago
About Us
At Shively Diversified Management Services, we value our customers and strive to provide them with the best possible service. We are committed to delivering exceptional results and exceeding expectations.
The Job
We are looking for a talented Customer Service Representative/Warehouse to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers while ensuring the smooth operation of our warehouse.
Your Key Responsibilities Will Include:
- Managing sales orders, purchase orders, and invoices
- Maintaining a high level of professionalism with customers
- Following up on missing information and open orders
- Controlling and managing incoming and outgoing documents
- Responding to customer inquiries
We Are Looking For Someone Who:
- Has a high school diploma and 1-3 years of customer service experience
- Can complete assigned tasks with little to no supervision
- Has good written and oral communication skills, as well as excellent organizational skills
- Is experienced in using Microsoft Word, Excel, and Outlook
- Knowledge of purchasing or inventory management is desirable
- Has good interpersonal and leadership skills
- Is able to sit or walk for extended periods and lift up to 35 pounds unassisted repeatedly throughout the day
- Complies with all safety guidelines to ensure a safe work environment
- Successfully completes a background check in accordance with local laws and regulations and a drug screening
Estimated Salary: $45,000 - $65,000 per year
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