Robot Technician

Starship Technologies Inc. is revolutionizing the delivery industry with its cutting-edge autonomous robots. As a Robot Technician, you will play a crucial role in ensuring the health and efficiency of our robot fleet.

• Maintain the health of our global fleet of robots through daily maintenance and repair tasks, including diagnosing unforeseen problems, troubleshooting equipment malfunctions, and repairing or replacing faulty equipment.
• Perform preventive maintenance activities and upgrades on robots and infrastructure, monitoring and servicing internal systems, running tests, and completing reports.
• Conduct root cause analysis to identify the causes of faults or problems and develop solutions to prevent or solve underlying issues.

• Accurately document all tasks and service concerns or robot-related issues using appropriate applications and tools.
• Maintain a clean and organized hub by performing spare parts inventory audits and ensuring all tools are accounted for and returned to their proper location.
• Work with the engineering team to identify potential improvements regarding robot health and design.
• Assist the operational team and vendors/merchants by providing in-person assistance and acting as a Starship brand representative.
• Occasionally support the operational service team by assisting with robot field rescues or operational services tasks.

• Possess a passion for robots and innovative technologies.
• Currently pursuing a degree in Engineering or a related STEM field.
• Previous experience in Technical Support and with service desk applications is beneficial but not required.
• Good knowledge of mechanics, electronics, and IT.
• Excellent client-facing skills and the ability to work independently.

• The opportunity to work on industry-leading self-driving delivery robot technology on a large scale.
• A chance to immerse yourself in the world of technology and innovation.
• A collaborative and dynamic work environment with a strong focus on feedback and improvement.
• Endless opportunities to learn from talented team members across the globe.

Starship Technologies Inc. is an equal opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive work environment.