Cashier/ Receptionist

Responsibilities

• Answer dealer group phones, greet and receive prospects and customers in a professional and friendly manner
• Scan, submit, and file extended service contract payments in a timely and accurate fashion
• Invoice and collect payment for Parts, Service, and Body Shop Customers with attention to detail and a focus on customer satisfaction
• Administer vehicles for our large loaner fleet, ensuring efficient use and maintaining records as needed
• File all documentation related to customer transactions and services provided
• Work collaboratively with the Service department and other internal teams to achieve common goals
• Communicate effectively with callers and visitors, addressing their concerns and needs in a professional and courteous manner
• Type memos, correspondence, reports, and other documents as required
• Assist in scheduling and confirming service and body shop appointments to ensure smooth operations