Front Office Supervisor Crooked Oak Family Medicine

1 month ago


Lancaster, Pennsylvania, United States Lancaster General Full time
Job Summary

We are seeking a highly skilled and experienced Front Office Supervisor to join our team at Penn Medicine Lancaster General Health. As a key member of our front office staff, you will be responsible for supervising and coordinating the daily activities of our front office team, ensuring the smooth operation of our practice.

Key Responsibilities
  • Supervise and coordinate the daily activities of the front office team, ensuring the effective management of patient flow and provider schedules.
  • Provide guidance and support to front office staff, ensuring they have the necessary tools and resources to perform their duties efficiently.
  • Collaborate with the Practice Manager and Managing Physician to develop and implement policies and procedures that promote excellent patient care and customer service.
  • Conduct regular performance evaluations and provide coaching and training to front office staff to ensure they meet the highest standards of performance.
  • Develop and implement strategies to improve patient satisfaction and loyalty, ensuring that our patients receive exceptional care and service.
  • Collaborate with other departments to ensure seamless communication and coordination of patient care.
Requirements
  • 3+ years of experience in a front office role in a medical setting.
  • Proven track record of supervising and coordinating front office staff.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Knowledge of medical terminology and office procedures.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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