Retail Merchandising Support Associate

1 month ago


Rancho Cucamonga, California, United States Macy's Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Merchandising Support Associate to join our team at Victoria Gardens. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a visually appealing store environment, and supporting the sales process.

Key Responsibilities
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a high level of product knowledge, staying up-to-date on new arrivals, promotions, and sales.
  • Assist with visual merchandising, including arranging and maintaining product displays, and ensuring up-to-date pricing and signage.
  • Support the sales process, including recommending products, processing transactions, and resolving customer complaints.
  • Work collaboratively with other team members to achieve sales goals and maintain a positive work environment.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues at all levels.
  • Ability to work in a fast-paced environment, with flexibility to adapt to changing priorities and work schedules.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift up to 50 pounds and stand for prolonged periods.
About Macy's

Macy's is a leading retail company dedicated to providing exceptional customer experiences and creating memorable moments for our customers. We offer a dynamic and inclusive work environment, with opportunities for growth and development.



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