Application Engineer

2 weeks ago


Emory, United States Ocbc Bank Full time
Job Description

Support day-to-day IT operations and resolve production issues. Analyze user-reported issues and perform impact analysis to suggest workaround solutions. Ensure problem, preventive, and enquiry cases are followed up, tracked, and closed on time. Conduct application capacity planning and performance tuning. Participate in regular DR simulation and live DR exercises.

Requirements
  • Up to 10 years of IT experience and 5+ years on Channels and Payment applications in banking/financial services industry.
  • Domain knowledge on G3 (Instant Fund Transfer) and Internet Banking, Equity markets, and Financial Markets products and Order Management Flows.
  • Knowledge on 3-tier architecture application, Java technology, WebLogic/Websphere/JBoss,.NET technology, Microsoft IIS Platform, Linux/UNIX, Windows Server, and MS SQL/Oracle databases.
  • Interpersonal skills and capable of communicating with different work groups within internal IT, BU/Operations, and external vendors.
Work Environment

Work location is in Cyberjaya. Required to work on shifts on a rotational basis to provide 18 by 7 support with 2 days off. (9 hours per shift – 6:30am to 3:30pm/ 2:30pm to 11:30pm)


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