Customer Relations Specialist

4 weeks ago


Arrington, United States Nathan Turbeville - State Farm Agent Full time
Job OverviewAs a key member of our team at Nathan Turbeville - State Farm Agent, you will play a vital role in driving our agency's success through exceptional customer relationships and service. Your primary focus will be on building and maintaining strong relationships with our clients, ensuring their needs are met, and providing personalized solutions to their insurance needs.

Key Responsibilities
  • Establish and maintain strong customer relationships through regular communication and follow-up.
  • Provide prompt, accurate, and friendly customer service, addressing inquiries and concerns related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relationships by identifying and addressing customer needs, and providing tailored solutions to meet those needs.
Requirements
  • Ability to commute to Nolensville, TN.
  • Experience in sales, preferably in outside sales or inside sales representative, retail sales associate, or telemarketing.
  • Experience managing client relationships is preferred.
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal, and listening.
  • Able to obtain Insurance Producers License in Property, Casualty, Life, Health.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to a customer.
  • Bilingual Spanish Preferred.
Benefits
  • Paid time off (holidays and personal/sick days).
  • Salary plus commission/bonus.
  • Growth potential/opportunities for advancement within my agency.
  • Monday - Friday, No Nights, No Weekends.
  • Quarterly Team Outings.
  • Opportunity for advancement.
  • Parental Leave.
  • Training and Development.


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