Customer Relations Specialist
4 weeks ago
Key Responsibilities
- Establish and maintain strong customer relationships through regular communication and follow-up.
- Provide prompt, accurate, and friendly customer service, addressing inquiries and concerns related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Promote successful and long-lasting customer relationships by identifying and addressing customer needs, and providing tailored solutions to meet those needs.
- Ability to commute to Nolensville, TN.
- Experience in sales, preferably in outside sales or inside sales representative, retail sales associate, or telemarketing.
- Experience managing client relationships is preferred.
- Interest in marketing products and services based on customer needs.
- Excellent communication skills - written, verbal, and listening.
- Able to obtain Insurance Producers License in Property, Casualty, Life, Health.
- Dedicated to customer service.
- Able to anticipate customer needs.
- Able to effectively relate to a customer.
- Bilingual Spanish Preferred.
- Paid time off (holidays and personal/sick days).
- Salary plus commission/bonus.
- Growth potential/opportunities for advancement within my agency.
- Monday - Friday, No Nights, No Weekends.
- Quarterly Team Outings.
- Opportunity for advancement.
- Parental Leave.
- Training and Development.
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