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We are seeking a highly motivated and customer-focused individual to join our team as a Cafe Ambassador in Walnut Creek, California. As a key member of our community, you will be responsible for delivering exceptional customer experiences and promoting our brand values.
Key Responsibilities- Develop and maintain strong relationships with customers and community members
- Provide personalized support and guidance on financial literacy and goal setting
- Collaborate with the Engagement team to plan events and activities that promote financial wellness
- Stay up-to-date on product and service offerings to effectively communicate value to customers
- Work closely with the Cafe team to ensure a seamless customer experience
- High school diploma or equivalent required; associate's degree preferred
- At least 1 year of retail, sales, or customer service experience
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
At Capital One, we offer a comprehensive benefits package, including health, financial, and other benefits that support your total well-being. We are committed to diversity and inclusion in the workplace and welcome applications from qualified candidates.