Merchandise Associate

1 week ago

South Gate, California, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at Marshalls. As a Merchandise Associate, you will play a key role in delivering an exceptional customer experience by engaging with customers, maintaining a clean and organized store environment, and adhering to operational and merchandise standards.

Key Responsibilities
  • Provide exceptional customer service by engaging with customers, responding to their needs, and resolving any issues in a timely and professional manner.
  • Maintain a clean and organized store environment by adhering to visual merchandising standards, restocking shelves, and participating in store recovery.
  • Process customer purchases and returns accurately and efficiently, while providing a positive experience.
  • Promote credit and loyalty programs to customers, and maintain knowledge of current promotions and sales.
  • Support and participate in store shrink reduction goals and programs, and maintain a safe and secure environment.
Requirements
  • Excellent customer service skills, with the ability to work effectively with customers and colleagues.
  • Ability to work a flexible schedule to support business needs, including evenings, weekends, and holidays.
  • Strong communication and organizational skills, with attention to detail and the ability to multitask.
  • Ability to lift heavy objects with or without reasonable accommodation.
  • Previous retail experience preferred, but not required.
Benefits

Marshalls offers a competitive benefits package, including associate discounts, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more. Eligible associates may also receive medical, dental, and vision benefits, as well as short- and long-term disability, paid parental leave, paid holidays, vacation, and sick time.

This position has a starting pay range of $16.00 to $16.50 per hour, with actual starting pay determined by relevant skills, qualifications, and experience.

Marshalls is an equal opportunity employer, committed to diversity and inclusion. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

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