Team Lead

3 days ago


Annapolis, Maryland, United States Rack Room Shoes Full time
Job Description

The Team Lead plays a crucial role in ensuring the smooth operation of the store, maintaining 100% compliance with company policies and procedures. This includes providing leadership, guidance, and training to store staff, as well as assuming full responsibility for store operations in the absence of the Store Manager and Assistant Manager.

Key Responsibilities
  • Provide exceptional customer service and create a positive shopping experience
  • Manage customer issues with a sense of urgency and to the satisfaction of our customers
  • Conduct sales floor merchandising and visual presentation to meet company standards
  • Manage inventory control, including shipping and receiving, price management, and conducting physical inventory
  • Assist with payroll control, including scheduling, payroll budget compliance, and time and attendance
  • Develop and implement training programs for direct reports
  • Collaborate with Store Management, District/Regional Manager, and Store Operations and Training personnel to achieve sales, service, and operational objectives
Requirements
  • Approved background check
  • Effective verbal and written communication skills
  • Managerial and organizational skills
About Rack Room Shoes

Rack Room Shoes is a family footwear retailer offering a wide selection of nationally recognized brands and exclusive private brands. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law.


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