Produce Sales Associate
3 weeks ago
As a Produce Sales Associate at Food Lion, you will be responsible for providing exceptional customer service within the Produce Department. Your primary focus will be on maintaining high standards of customer satisfaction, maximizing sales, and minimizing shrink through proper utilization of standard practices.
Key Responsibilities
• Maintain a positive and enthusiastic atmosphere within the Produce Department, ensuring fast, friendly, and accurate customer service to create a positive shopping experience.
• Provide courteous and helpful assistance to other associates, ensuring a collaborative and supportive work environment.
• Ensure that all merchandise is displayed and maintained in accordance with company policies and guidelines, including ordering, receiving, preparation, and conditioning.
• Unload trucks for the Produce Department, adhering to safety protocols and procedures.
• Utilize company tools, such as ACIS and CAO, to effectively manage inventory and ordering processes.
• Maintain a thorough understanding of and adherence to company guidelines, policies, and standard practices, including Food Safety and Workplace Safety procedures.
• Identify and correct all unsafe conditions that could cause associate or customer accidents, reporting incidents to the Manager on Duty as required.
• Ensure compliance with local, state, and federal regulations, adhering to company standards and protocols.
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, maintaining a neat and clean appearance while adhering to the Food Lion dress code.
• Successfully complete Computer-Based Training (CBT), Training Packet, and Training Aid courses, demonstrating a commitment to ongoing learning and development.
Requirements
• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication, and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems, demonstrating analytical and problem-solving skills.
• Must meet minimum age requirements to perform specific job functions, with or without reasonable accommodations.
Physical Requirements
• Ability to use computers and other communication systems required to perform job functions.
• Perform repetitive hand and arm motions, bending, and lifting products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
• Pull or push up to 75 lbs. on occasion, standing 100% of the time and frequently walking short distances.
• Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners.
• Frequently reach and grasp at waist level, occasionally above shoulder or below waist level, meeting established volume activity standards for the position.
• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time, adhering to company safety protocols and procedures.
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression, or any other characteristic protected by law.
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