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Location Coordinator/Front Desk Manager

2 months ago

Sioux City, Iowa, United States Weightandwellness Full time

Job Summary:

We are seeking a highly skilled and motivated Location Coordinator/Front Desk Manager to join our team at Weight and Wellness in Woodbury. As a key member of our staff, you will be responsible for providing exceptional customer service, communicating the benefits of our real food nutrition programs, and supporting our on-site nutritionist and other staff members.

Key Responsibilities:

  • Provide above-and-beyond customer service to clients and customers
  • Effectively communicate the benefits of our Weight and Wellness Way programs via phone, email, or in person
  • Work as a team with our on-site nutritionist and other staff members to achieve business objectives
  • Schedule client appointments and register clients for classes
  • Ring up vitamin and supplement sales
  • Prepare class and educational materials
  • Schedule and train staff

Requirements:

  • High school degree, but a college degree is preferred
  • Past customer service experience
  • Available to work a mixture of day and evening hours and up to two Saturdays per month
  • Proficient in Microsoft Office and familiar with QuickBooks
  • Basic point of sale (POS) experience
  • Familiarity with our classes, consultations, and/or an avid listener of our radio show is a plus

Physical Requirements:

  • Must be able to lift up to 40 pounds
  • Extensive time answering the phone
  • Extensive time working at a computer workstation
  • Standing, walking, and sitting

Benefits:

  • Training on the latest nutrition information
  • Competitive hourly wage
  • Substantial discount on services and products
  • Vacation time and paid holidays
  • 401(k) retirement plan
  • Short-term/long-term disability insurance and life insurance after 90 days