Software Development Engineer, SMGS

4 days ago


Dallas, Texas, United States Amazon Full time
Company Overview
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success.

About Us
At Amazon, we value diverse experiences and strive to create a workplace where every individual feels valued and respected. Our commitment to diversity, equity, and inclusion extends beyond our employees to our customers and partners around the world. We believe in fostering a culture of belonging where everyone can bring their authentic selves to work.

Job Description
We are seeking a highly skilled Software Development Engineer to join our AFX (AWS Field Experiences) Infrastructure and Personalization team. As a member of this team, you will have the opportunity to shape the development of our services and positively affect our customers through our talented field team. You will be chartered with creating and operating services that collect and store metrics at internet scale, deliver critical capabilities to the field, and embed operational knowledge and encode best practices into everything we do.

Responsibilities
- Design and deliver internet scalable, flexible, and integrated set of solutions for our selling team
- Create and manage application stacks across several domains including conversational chatbots, Slack apps, telemetry, analytics, planning, and performance management
- Incorporate Generative AI technologies like Amazon Q, Amazon Bedrock, and advanced LLMs to enhance our service offerings

Requirements
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture experience of new and existing systems
- Experience programming with at least one software programming language
- Preferred qualifications include 3+ years of full software development life cycle experience, a Master's degree in computer science or equivalent, and experience mentoring/training the engineering community on complex technical issues

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