Roadside Assistance Technician

4 weeks ago


Lexington, Kentucky, United States AAA Club Alliance Full time

We are seeking a skilled and reliable Roadside Assistance Technician to join our team at AAA Club Alliance. As a key member of our roadside assistance team, you will be responsible for providing top-notch service to our members, ensuring their safety and satisfaction.

Key responsibilities include:

  • Providing lock-out, fuel delivery, battery jump starts, and tire change services using established guidelines and quality control procedures.
  • Selling and installing car batteries.
  • Communicating with members effectively to keep them informed and to ensure their safety.
  • Making sound decisions regarding the safe service of vehicles and to accommodate member needs.
  • Entering call information accurately into in-truck technology, processing payments, handling cash, and completing reports as required.
  • Conducting vehicle and equipment inspections, ensuring that all are in safe operating condition and that all requirements are met.

Requirements include:

  • Must be at least 21 years old.
  • Completion of a high school diploma or equivalent.
  • Possess and maintain a valid driver's license for the state where you reside; and maintain all state and local licensing requirements.
  • Ability to pass a physical examination as required by Department of Transportation and/or Company policy.
  • 3 years of experience in an automotive/mechanical environment, or technical school, or a minimum of 3 years of experience in a sales and/or customer service role is preferred.

We offer a competitive compensation package, a generous PTO plan, an excellent 401k plan and company match, and outstanding health insurance benefits. Overtime and monthly bonus opportunities available. Paid Training and Uniforms and tools provided. Do you have what it takes?



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