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IT Systems Administrator
2 months ago
We're seeking skilled Systems Administrators and L2/L3 Technicians to join our dynamic team at Computer Concepts. As a key member of our team, you'll be responsible for managing and executing a wide range of tasks related to customer systems, ensuring high performance and reliability.
Responsibilities:- System Management: Manage and execute tasks related to customer systems, ensuring high performance and reliability.
- Troubleshooting: Troubleshoot network and system issues promptly, using your knowledge to quickly restore services.
- Infrastructure Monitoring: Monitor active network and server infrastructure to proactively identify and resolve potential issues.
- Preventative Maintenance: Perform routine preventative maintenance on systems, both remotely and onsite, to minimize downtime.
- Security Administration: Administer robust security measures to prevent system interruptions and ensure data integrity, contributing to our commitment to cybersecurity across all customer sizes and backgrounds.
- Data Backup and Restoration: Execute sensitive data backup and restoration procedures with the utmost care for data security.
- Documentation: Document all technical procedures, creating a knowledge base for future reference and training.
- Experience: Proven experience in a helpdesk role, or as a network/systems administrator, with a keen eye for detail and a knack for solving complex technical problems.
- Troubleshooting Skills: Exceptional troubleshooting skills, with a talent for diagnosing and resolving technical issues efficiently across a variety of systems and technologies.
- Networking Knowledge: Proficient knowledge of TCP/IP, data protocols, and networking concepts to maintain and optimize network operations.
- Prioritization and Multitasking: Excellent prioritization and multitasking skills, with the ability to meet tight deadlines while maintaining attention to detail.
- Critical Thinking: Strong troubleshooting and critical thinking skills, enabling effective problem-solving under pressure.
- Attitude and Interest: A great attitude toward work, a keen interest in technology, especially in applying real-world cybersecurity solutions, and a strong desire to continuously learn and apply new concepts.
We pride ourselves on our caring approach to IT, ensuring we not only meet our customers' needs but also support the growth and development of our team members. With us, you'll have the opportunity to take on meaningful responsibility, contribute to our continuous improvement, and grow both personally and professionally in an environment that values real-world application of cybersecurity principles.