Medical Director of Clinical Operations

5 days ago

Hollister, California, United States Agile Occupational Medicine Full time
Job Description

Responsibilities:

  • Spends 100% of time in a center providing direct patient care, leading by example, enhancing processes and procedures to minimize visit times, and creating an exceptional patient experience.
  • Ensures day-to-day execution as the Primary Treating Physician (PTP) for all injuries collaborating with therapists and specialists to drive optimal clinical outcomes and expedite case closure.
  • Manages clinicians and support staff and complies with all supervisory physician requirements for PA/NPs.
  • Creates a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, and patient safety.
  • Works with medical leadership to identify and implement changes to ensure continuous clinical improvement and efficiency.
  • Masters use of clinical systems to ensure efficiency, excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow through on all patient care orders.
  • Ensures compliance with individual State Practice Act/Rules and Regulations/WC Regulations.
  • Calls and communicates to employers on all new injuries and other significant clinical changes.
  • Actively participates in team meetings with Center Manager and Center Therapist to improve quality, patient safety, case management, and ensures the ongoing development and growth of the center's business.
  • Maintains and cultivates relationships with center clients and payers while responding to requests within 24 hours.
  • Works with medical and clinical leadership to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies.
  • Develops and supports colleague success through all aspects of the talent life cycle for staff clinicians and support staff within the center.
  • Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition.
  • Promotes center initiatives and workflows that are consistent with those in other centers.
  • Possesses financial awareness and provides input to center budget and key business metrics.
  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements:

  • Graduate of an accredited medical program with a M.D. or D.O. with an unrestricted medical license in the state where employed.
  • Board certified or eligible by ABPM, ABFM, AOA, or medical board in the state where employed and in accordance with state laws of practice.
  • Licensure requirements of the state of jurisdiction.
  • BLS and AED Certified; ACLS Certified, preferred.
  • NRCME Certified (DOT Medical Examiner).
  • DEA required.

Job-Related Experience:

  • Five to eight years of experience in occupational medicine, urgent care or an emergency setting.

Job-Related Skills/Competencies:

  • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions.
  • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism.
  • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies.
  • Demonstrated knowledge of occupational medicine requirements (state specific).
  • Demonstrated working knowledge of clinical operations, OSHA, DOT.
  • Medicine knowledge.
  • Biology knowledge.
  • Chemistry knowledge.
  • Systems evaluation knowledge.
  • Knowledge of human behavior and performance.
  • Customer and personal service knowledge including needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
  • Judgment and decision making.
  • Critical thinking.
  • Speaking to effectively convey information to supervisors, peers, or customers.
  • Demonstrated knowledge of techniques and information needed to diagnose and treat human injuries.
  • Demonstrated administration and management knowledge.
  • Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity.
  • Ability to put patients first and enjoys treating patients.
  • Must be a team player in a multidisciplinary environment.
  • Demonstrates a value of all contributions to product and outcome.
  • Displays a professional, approachable, and selfless demeanor at all times both to external and internal clients.
  • Agrees, supports, and commits to Agile's core practice standards and policies and procedures.
  • Skilled in reviewing the clinical work of others according to professional standards and practice guidelines.
  • Ability to supervise, evaluate, and develop staff.
  • Ability to display high degree of inspiration for team members to retain focus of providing highest levels of customer satisfaction.
  • Willingness to learn and continuously improve, to be audited, observed, and reviewed; is positively responsive to feedback.
  • Basic computer skills, including email.
  • Preferred experience with electronic medical record application.
  • Demonstrated ability to coach, instruct and teach.

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