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Travel Agent
2 months ago
Are you a sales professional looking for a new challenge? Do you have a passion for delivering exceptional customer experiences? We're seeking a talented Field Travel Agent to join our team at The Auto Club Group.
About the Role:
- Generate new sales, retain existing members, and grow our overall book of business through multiple product offerings.
- Establish and grow mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits.
- Achieve assigned travel, membership, and credit card sales goals.
- Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships, and related travel products and services.
- Prepare complex and/or large-scale domestic and international travel packages.
- Complete reservations and advise clients regarding documentation requirements.
- Makes necessary travel arrangements (i.e., reservations, collect money, and process documents).
- Receive and champion customer concerns through to resolution.
- Ask for referrals, build, and grow a book of client business by utilizing the AAA ACG lead system.
- Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives.
What We Offer:
- Layered Compensation Plan: Unlimited Commissions, Monthly Booking Bonus, Quarterly New Hire On-Pace Bonus.
- Average New Hire Compensation $42,000+ ($15/hour guaranteed base plus commission opportunities).
- Excellent and comprehensive benefits packages: Medical, dental, and vision benefits, 401k Match, Paid parental leave and adoption assistance, Paid Time Off (PTO), company-paid holidays, CEO days, and floating holidays.
- Tuition assistance program, professional certification reimbursement program, and other professional development opportunities.
- AAA Membership, Discounts, perks, and rewards, and much more.
Requirements:
- Education: High school diploma or equivalent.
- Work Experience: 1-year business-to-consumer sales.
- Successful candidates will possess: Strong sales skills, Advanced consultative selling techniques, Strong phone sales and prospecting skills, Excellent verbal and written communication skills combined with strong customer focus, Ambition, motivation, and drive, Excellent listening skills and ability to understand customer needs, Ability to proactively grow a personal book of business and repeat clients.
Why Choose The Auto Club Group?
We're a leading provider of membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories. We're committed to providing a safe workplace and equal opportunities for all applicants. Regular and reliable attendance is essential for the function of this job.
