Customer Service Associate

6 days ago


Paris, Illinois, United States H&R Block Full time

Company Overview:

H&R Block is a leading provider of tax preparation and financial services. We believe in the power of people helping people, and our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

Job Summary:

We are seeking a highly motivated and customer-focused Client Service Professional/Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional service to our clients, answering phones, greeting clients in a personalized manner, and matching clients with the best-suited tax professional for their needs.

$38,400 - $45,000 per year, depending on experience. This is a seasonal position, approximately 10 months per year.

About You:

  • You have a high school diploma or equivalent.
  • You have previous experience working in a fast-paced environment and a customer service background.
  • You are able to multi-task and have strong organizational and time-management skills.
  • You are proficient with Microsoft Office.

What You'll Bring:

  • Experience working in a customer service environment.
  • Able to multi-task and handle multiple responsibilities simultaneously.
  • Strong organizational and time-management skills.
  • Computer proficient with the ability to use Microsoft Office.

The Community You Will Join:

At H&R Block, we remain committed to building a connected culture where trust, care, and connections are how we work together. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.



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