Assistant Mitigation Manager
5 hours ago
Paul Davis Restoration of West County is seeking a highly skilled and experienced Assistant Mitigation Manager to join our team. As a key member of our mitigation team, you will play a crucial role in assisting the mitigation manager with day-to-day operations, including deploying and leading crews, conducting initial inspections, and providing exceptional customer service.
Key Responsibilities:- Direct and manage crews to ensure proper cleaning processes and PDR standards are followed.
- Regularly travel to and from job sites to monitor progress and ensure timely completion.
- Communicate effectively with customers and technicians to ensure clear expectations and scope changes.
- Utilize industry software to document job progress, including sketching, document uploads, photos, and notes.
- Ensure all required paperwork and photos are completed and collected per program requirements.
- Collaborate with the mitigation team to provide exceptional customer service and project expectations.
- Identify and resolve issues and conflicts in a timely and professional manner.
- Participate in a rotating on-call schedule, including weekend and evening hours as needed.
- Train and provide feedback to lead technicians to ensure they meet company standards.
- Experience in the disaster, restoration, mold, water, fire, or related industry.
- Aptitude for handling high volumes of tasks and prioritizing efficiently.
- Exercise good judgment in making decisions.
- Extraordinary attention to detail and organizational skills.
- Working knowledge of Microsoft Office applications and XACT analysis.
- Demonstrated experience in a fast-paced work environment.
- Strong interpersonal and organizational skills.
- Must pass a criminal background check.
- Must be able to learn and utilize the company's RMS software.
- IICRC certifications a plus.
As a leader in restoration and reconstruction, Paul Davis offers a dynamic and supportive work environment. Our team is committed to delivering exceptional results and providing opportunities for growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.
We are an equal opportunity employer and welcome applications from diverse candidates. Our company values include delivering what we promise, respecting the individual, having pride in what we do, and practicing continuous improvement.
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