Optical Sales Associate

4 days ago

Glen Ellyn, Illinois, United States EssilorLuxottica Full time
Job Title: Eyecare Sales Associate

Join EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses, as an Eyecare Sales Associate. In this role, you will be responsible for providing exceptional patient experiences when selecting eyewear or other products.

Key Responsibilities:
  • Greets patients with a warm welcome and shows urgency in providing service to satisfy their needs.
  • Explores patients' needs and priorities, linking them to practice offerings, including eye exams.
  • Attends to details, asks clarifying questions, and consults with Opticians as needed.
  • Demonstrates superior product knowledge, accurately describing features and benefits of all products using the appropriate tools.
  • Anticipates problems, explores underlying reasons, and strives to develop long-term solutions.
  • Possesses the ability to multi-task and demonstrates the ability to prioritize and manage time with competing priorities.
  • Custom fits glasses and precisely places prescriptions in lenses.
  • Commits to delivery dates and times, sets expectations for pick-up, seeks feedback about the experience, and asks for referrals.
  • Strives to achieve exceptional results on goals and competencies.
  • Operates the point-of-sale system, inputting patient information with accuracy and attention to detail.
  • Presents, celebrates, and educates at product pick-up.
  • Takes pride in the appearance of the practice and shows initiative to keep displays and inventory clean, attractive, and organized.
  • Informs management of potential safety opportunities.
  • Adheres to attendance and daily time-keeping requirements.
  • Adheres to all company policies and procedures.
  • Sells on their feet 80-100% of the time.
  • Consistently maintains proper dress code.
  • Performs other duties as assigned by the Practice Manager or as business needs dictate.
Requirements:
  • High School graduate or equivalent.
  • Strong customer service skills.
  • Strong basic math skills.
  • Effective selling skills.
  • Familiarity with technology, such as point-of-sale, patient record systems, or other software applications.
  • Embraces new technology and change.
  • Strong communicator and listener.
Preferred Qualifications:
  • Eyecare experience.
  • Sales experience.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include healthcare, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression, or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information, or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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