Cloud Engineering Manager for Fidelity Cloud Platform

6 days ago


Westlake, Ohio, United States Fidelity TalentSource LLC Full time

At Fidelity TalentSource LLC, we are seeking a highly skilled Principal Systems Engineer TX to join our Production Services/SRE Team. This role is responsible for providing level 2 application support and working closely with multiple business units within Fidelity.

The Position

We build reliability into our ecosystem by applying best practices in Resiliency Engineering, Automation, Observability & Chaos Testing. The ideal candidate will have a deep understanding of application and infrastructure support, familiarity with supporting cloud computing environments, and experience with creating and managing production scale Kubernetes clusters.

Key Responsibilities

  • 8+ years of experience in systems and platform operations and technology management.
  • Proficient in Cloud computing, VMs, Windows, Linux, Azure and AWS.
  • Experience in creating and deploying Kubernetes clusters on different cloud environments, especially in AWS EKS.
  • Strong understanding of networking and infrastructure architecture.
  • Strong Python scripting skills preferred.
  • Exposure to On-Prem and Public Cloud as well as hands-on experience working with public cloud (AWS/Azure/GCP).
  • Proficient with analytics and monitoring tools such as Grafana, Datadog.
  • Experience supporting 24/7, continuous availability production and managed environments.
  • Solid understanding of software architecture to help empower software developers and engineers to build platforms with greater resiliency and fault tolerance in mind.
  • Experience with continuous integration tools, such as Jenkins.
  • Knowledge of best practices for IT operations in an always-on, always-available service model.
  • Great communication, collaboration, and interpersonal skills.
  • Expertise with Agile (Scrum, Kanban) delivery and system design, development, test, and operational automation.
  • Ability to work across teams to continuously analyze system performance in production, troubleshoot consumer-reported issues, and proactively identify areas in need of optimization.

About the Role

This is a challenging and rewarding opportunity to work with a talented team of technologists who are passionate about building reliable and scalable systems. As a member of our Site Reliability Engineering & Production Services team, you will have the opportunity to work on a wide range of projects and contribute to the growth and development of the team.

What We Offer

We offer a competitive salary of $175,000 per year, plus benefits and opportunities for professional growth and development. Our hybrid working model blends the best of both onsite and offsite work experiences, allowing you to balance your work and personal life. Additionally, we provide flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home.



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