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Restaurant Operations Manager

2 months ago

McKinney, Texas, United States KFC Full time
Position Overview

Joining the KFC Brand means becoming part of a family that values quality, hospitality, and the joy of serving our renowned chicken. We prioritize our people, recognizing that our employees play a crucial role in the success of our restaurants. Working at KFC, whether in company-owned or independently franchised locations, offers more than just a job; it provides a pathway to growth within a globally recognized brand that fosters a culture of fun and recognition, alongside training programs designed to enhance your career.

As the Restaurant Operations Manager, you will be the primary leader of your establishment. This role carries significant responsibility, but with the support of your KFC Family, you can achieve remarkable heights.



Key Responsibilities:

  • Take ownership of your restaurant's performance metrics and guide your team to achieve set objectives.
  • Ensure exceptional guest experiences by fostering friendly interactions, maintaining cleanliness, and serving fresh meals.

  • Develop and mentor your KFC family through effective training, development, and onboarding of new team members.
  • Communicate your team's goals, upcoming promotions, and business updates clearly and effectively.
  • Cultivate a positive and collaborative environment within your team.
  • Collaborate with fellow Restaurant Operations Managers and Area Leaders to drive business growth.
Qualifications:

Success Attributes:

  • Exemplifies high standards in customer service, food quality, and cleanliness.
  • Acts as a true business partner with an ownership mentality towards achieving business results.
  • Effectively mentors and coaches team members using available training and development resources.
  • Builds a strong team by selecting and onboarding new hires.
  • Takes pride in every aspect of your work.
  • Goal-oriented leader who thrives in a fast-paced environment.
  • Demonstrates a deep commitment to customer service and enhancing the guest experience.
  • Must be at least 18 years old and possess a valid driver's license along with reliable personal transportation.
Additional Information:

Note that this is a general overview. More specific details will be provided during the application process.

Independently owned franchises may have distinct requirements and are responsible for establishing their own employment terms.

If you require assistance during the application or hiring process due to a disability, please reach out for accommodations as needed.