Retail Health Coordinator

2 days ago


Greenfield, Massachusetts, United States CVS Health Full time
Job Summary

CVS Health is seeking a highly motivated and compassionate Retail Health Coordinator to join our team. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient care and promoting health and wellness in our communities.

Key Responsibilities
  • Coordinate patient flow and scheduling to ensure seamless care delivery
  • Communicate effectively with patients, families, and healthcare teams to understand and address patient needs
  • Identify and address health care gaps through proactive outreach and education
  • Collaborate with clinical teams to develop and implement patient care plans
  • Provide superior customer service and support to patients, families, and colleagues
Requirements
  • High school diploma or equivalent required; associate's degree preferred
  • Minimum 3-5 years of healthcare, customer service, or patient relations experience
  • Strong communication, interpersonal, and problem-solving skills
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office applications and electronic medical records
Preferred Qualifications
  • Medical Assistant certification or experience in a doctor's office or coordination of care
  • Experience in a call center or telephonic care management setting
  • Certified Pharmacy Technician (CPhT) or other medical/customer service certification
  • Bilingual (Spanish) preferred
What We Offer

CVS Health is committed to providing a comprehensive benefits package that includes medical, dental, and vision coverage, as well as a 401(k) retirement savings plan and employee stock purchase plan. We also offer paid time off, holidays, and a range of well-being programs to support your physical and mental health.

Join our team and be part of a dynamic and supportive environment that values your contributions and growth.


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