Retail Health Coordinator
2 days ago
CVS Health is seeking a highly motivated and compassionate Retail Health Coordinator to join our team. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient care and promoting health and wellness in our communities.
Key Responsibilities- Coordinate patient flow and scheduling to ensure seamless care delivery
- Communicate effectively with patients, families, and healthcare teams to understand and address patient needs
- Identify and address health care gaps through proactive outreach and education
- Collaborate with clinical teams to develop and implement patient care plans
- Provide superior customer service and support to patients, families, and colleagues
- High school diploma or equivalent required; associate's degree preferred
- Minimum 3-5 years of healthcare, customer service, or patient relations experience
- Strong communication, interpersonal, and problem-solving skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office applications and electronic medical records
- Medical Assistant certification or experience in a doctor's office or coordination of care
- Experience in a call center or telephonic care management setting
- Certified Pharmacy Technician (CPhT) or other medical/customer service certification
- Bilingual (Spanish) preferred
CVS Health is committed to providing a comprehensive benefits package that includes medical, dental, and vision coverage, as well as a 401(k) retirement savings plan and employee stock purchase plan. We also offer paid time off, holidays, and a range of well-being programs to support your physical and mental health.
Join our team and be part of a dynamic and supportive environment that values your contributions and growth.
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