Sales and Service Representative

3 weeks ago


Hillsboro, Oregon, United States Mattress World NorthWest Full time

Transform Lives Through Exceptional Products

Sales Associate Job Description

We're seeking a dynamic Sales Associate to join our team at Mattress World Northwest. As a locally owned and operated business, we take pride in genuinely caring for our customers, employees, and community.

Your Role:

  • Create an Outstanding Customer Experience: Set the tone for an inviting store environment and deliver top-notch service.
  • Master the Sales Process: Become an expert in our proven sales techniques and impress customers with your knowledge and ability to close deals.
  • Set and Achieve Goals: Report key metrics to your manager and set ambitious weekly sales goals.

What We're Looking For:

  • Ownership and Passion: You take charge of your career, understand customers' needs, and deliver exceptional one-stop shopping experiences that turn customers into raving fans.
  • Team Collaboration: You actively engage with colleagues across all locations, share knowledge, and contribute to a positive store environment.
  • Exceptional Service: You go above and beyond to create pathways for outstanding service, promoting the wide array of offerings we have.
  • Relationship Building: You cultivate long-term relationships that keep customers coming back and referring you to their network.
  • Growth Mindset: You're committed to personal and professional development, staying adaptable and innovative.
  • Tech Savvy: You're comfortable with new technologies and eager to explore virtual sales platforms, phone meetings, and other emerging tools.

Compensation Package:

  • A competitive base salary of $19,200 per year, with a generous commission structure and performance-based promotions.
  • First-Year Earnings Potential: $65k-$100k+, with opportunities to increase through contests and bonuses.
  • Comprehensive Benefits: Medical, vision, dental, 401k matching for SEP IRA with company matching, PTO/Vacation, ongoing training, and annual bonuses tied to the company's success.

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