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AI Solutions Engineer

2 months ago

San Francisco, California, United States Anthropic Limited Full time

As an **AI Solutions Engineer** at Anthropic Limited, you will spearhead the integration of cutting-edge artificial intelligence by crafting tailored and optimized LLM solutions for leading enterprises. Your expertise in customer-facing engineering and technical acumen will be essential in designing innovative solutions that fulfill our clients' business objectives, adhere to their technical specifications, and ensure a high level of reliability and safety.
In partnership with the Sales, Product, and Engineering teams, you will assist enterprise clients in embedding state-of-the-art AI systems into their offerings. Your exceptional communication skills will enable you to articulate and showcase complex solutions effectively to both technical and non-technical stakeholders. You will be pivotal in pinpointing opportunities for innovation and differentiation within our AI systems while upholding our industry-leading safety standards.

Key Responsibilities:
  • Serve as the primary technical consultant for potential clients assessing prompt engineering and fine-tuning initiatives on Claude. Illustrate how Claude can cater to the client's use cases through practical demonstrations. Offer technical insights on integration, deployment, and best practices for adoption.
  • Collaborate closely with account executives to grasp customer needs. Tailor Claude's functionalities to demonstrate how it aligns with the client's requirements. Create bespoke pilots and prototypes, along with evaluation suites to advocate for customer adoption.
  • Influence technical decision-making by advising on the optimal configuration, architecture, and integration of Claude into the client's existing systems. Propose solutions to overcome technical challenges.
  • Facilitate customer onboarding by working collaboratively across teams to ensure successful implementation and adoption. Act as a continuous technical advisor throughout the deployment process and beyond.
  • Occasionally travel to client locations for workshops, implementation assistance, and relationship building.
  • Establish a unified vision for developing solutions that promote beneficial and secure AI.
  • Lead the vision, strategy, and execution of innovative solutions that leverage the capabilities of our latest models.
Qualifications:
  • 3+ years of experience in training or fine-tuning deep learning models.
  • 2+ years of experience in roles such as Forward Deployed Engineer, Sales Engineer, Solutions Architect, or Platform Engineer.
  • Proven ability to design novel and innovative solutions for technical platforms in emerging business areas.
  • Strong technical skills to collaborate with engineers and proficiency in software development.
  • Ability to navigate and execute in ambiguous situations, adapting to various domains based on the business challenges, and finding straightforward, comprehensible solutions.
  • Enthusiasm for engaging in cross-organizational collaboration, navigating trade-offs, and balancing competing priorities.
  • A passion for teaching, mentoring, and fostering the success of others.
  • Outstanding communication and interpersonal skills, capable of conveying complex topics in an easily digestible manner to a diverse range of stakeholders. You enjoy engaging in collaborative efforts across organizations, working through trade-offs, and managing competing priorities.
  • A commitment to creatively utilizing technology in a manner that is safe and beneficial, ultimately advancing the goal of developing secure AI systems.

Application Deadline: Applications will be reviewed on an ongoing basis.