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Back of House Team Member

2 months ago

Temple, Texas, United States Chick-fil-A Full time

Job Summary:

As a Back of House Team Member at Chick-fil-A, you will play a vital role in ensuring the highest level of customer satisfaction and quality in our food and services. Your primary responsibilities will include:

  • Delivering portions that meet all weight and presentation expectations
  • Protecting the customer experience by ensuring packaging, food presentation, and quality
  • Appropriately handling all customer issues and playing a positive role in customer recovery

Key Responsibilities:

  • Food Preparation and Presentation: Prepare and present food to meet Chick-fil-A's high standards of quality and presentation.
  • Customer Service: Provide exceptional customer service by responding to customer inquiries, resolving issues, and ensuring a positive customer experience.
  • Teamwork: Collaborate with other team members to achieve common goals and maintain a positive and productive work environment.

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and quality control