Patient Access Representative

7 hours ago


Hannibal, Missouri, United States Blessing Hospital Full time
Job Summary

This position conducts professional patient interviews, obtaining demographic, financial, and biographical information. The Patient Access Representative is responsible for:

  • Obtaining information to appropriately bill payers
  • Verifying patient insurance eligibility
  • Confirming benefits eligibility
  • Collecting point of service payments
  • Determining medical necessity
  • Gathering statistical information in compliance with federal and state regulations

This position performs registration duties throughout the facility, including but not limited to Patient Access 11th, Emergency Department, etc. The Patient Access Representative is responsible for delivering quality performance and service excellence.

Key Responsibilities
  • Conduct professional patient interviews
  • Obtain demographic, financial, and biographical information
  • Verify patient insurance eligibility
  • Confirm benefits eligibility
  • Collect point of service payments
  • Determine medical necessity
  • Gather statistical information
Requirements
  • High school graduate or equivalent with GED
  • Positive interpersonal relationship skills
  • Complete Medical Terminology Course within 6 months of hire
  • Computer literacy, including Microsoft Word, Microsoft Excel, and other office products
  • Excellent written and verbal communication skills
  • Excellent customer service skills, ability to independently problem-solve, and perform basic mathematical calculations
  • Demonstrate ability to multi-task and work independently using critical thinking skills
Preferred Qualifications
  • Some College preferred
  • Medical Terminology preferred
  • One year of clerical and customer service experience preferred


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