Case Aide

4 weeks ago


Elk River, Minnesota, United States County Of Sherburne Full time

Job Summary: We are seeking a highly organized and detail-oriented Case Aide to provide administrative support to the Income Maintenance Unit at Sherburne County Health & Human Services.

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong commitment to providing excellent customer service.

Key Responsibilities:

  • Provide administrative support to the Income Maintenance Unit, including developing and creating forms, reports, and correspondence.
  • Act as the first point of contact for walk-in clients and answer incoming phone calls regarding public assistance programs.
  • Assist clients with public assistance program information and assist with the application process.
  • Screen applications for those requiring expedited processing and provide outreach in the community when requested.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer:

  • A competitive salary and benefits package.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.

How to Apply: If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, please submit your application today.


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