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ERP Analyst
4 weeks ago
Job Summary
Halifax Health is seeking an ERP Analyst to provide consultation and assistance to users of applications, including analyzing user requirements, designing and developing reports and presentations, troubleshooting and resolving issues, training users, and writing user documentation.
Key Responsibilities
- Workday Certification required.
- Bachelor's Degree in computer-related field or equivalent combination of education and experience.
- Knowledge of analysis and translation of user requirements into specifications and preparation of detailed design/implementation documentation.
- Analytical reasoning and logical problem solving.
- Knowledge of application design, build, configuration, administration, and troubleshooting.
- Knowledge of using business applications for collaboration and communication.
Preferred Qualifications
- Experience with ERP solutions like Workday and Kronos business applications.
- Knowledge of architecture including on-premises and Cloud business applications.
- Knowledge of agile project management.
- Ability to advocate for appropriate technology solutions and to continually advance the organization's readiness and capabilities.
Job Duties and Responsibilities
- Users in this role may be responsible for any of the following: Payroll, HCM (Human Capital Management), Supply Chain, Finance, Accounting, Change Management, Testing Coordination, Data Conversion, Integration, Business Intelligence development.
- Install and configure applications.
- Maintain, monitor, and patch existing applications.
- Add, modify, and audit system/user permission to applications, maintain appropriate system security levels and continually improve enterprise threat posture.
- Maintain, monitor, and audit applications configuration, backups, and jobs.
- Runs application testing on designed programs, and provides accurate, quality analyses of new program applications.
- Upgrade and migrate legacy applications.
- Perform application capacity planning, set up, performance tuning and monitoring.
- Participate in purchasing decisions, testing and presales due diligence including tech reviews.
- Detect and troubleshoot application slowness and resource contention.
- Provide continuous planned uptime and participate in rotating on-call duties, planning and implementation.
- Assist with application task automation and workflows.
- Understand the underlying application schema and be a data steward to assist in queries, views, stored procedures, reports, and ETLs.
- Participate in agile team projects.
- Locates potential problems, diagnoses application errors, devises or modifies procedures to solve them in an efficient manner considering computer equipment capacity and limitations.
- Implements required and approved software applications, and assures the processes required for the business to operate and succeed are running smoothly.
- Develops diagrams and flow charts for end users to follow.
- Prepares reports on the application; writes documentation to describe application logic, and corrections as needed; creates any needed instruction manuals or help screens describing installation and operating procedures; and maintains documentation as necessary for operational and security audits.
- Trains and supports the staff in using the applications.