Patient Services Representative Specialist

1 month ago


Rantoul, Illinois, United States Balance Health Full time
Job Title: Patient Services Representative Specialist

About Us: Balance Health is a leading provider of foot and ankle medical care, with a mission to improve the quality of life for our patients in a patient-focused environment.

Job Summary: We are seeking a Patient Services Representative Specialist to provide front desk support for our healthcare team. The ideal candidate will have excellent communication skills, be able to work independently, and have a basic knowledge of computers and office equipment.

Responsibilities:

  • Greet patients and check them in, assisting with individual concerns as they arise.
  • Collect relevant information, including insurance details and payment information.
  • Provide training support to new and current staff, as well as assist with special projects and duties as assigned.

Requirements:

  • High school diploma or equivalent required.
  • Minimum of 2 years of experience in a healthcare position, or willingness to train the right individual.
  • Good verbal and written communication skills.
  • Patient-focused with the ability to work independently.

Benefits:

  • Medical, dental, and vision plans.
  • HSA with employer contribution.
  • FSA.
  • Generous PTO program.
  • 401k with 3% match.
  • Employee assistance program.
  • Life and AD&D insurance.
  • Short-term and long-term disability.

Physical Demands/Environmental Factors: This role requires the ability to stand or sit for extended periods, use hands, and talk or hear. Specific vision abilities required include close vision, distance vision, and depth perception. Must be able to lift/carry up to 25 lbs.



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