Retail Sales Lead
2 weeks ago
Squishable is a dynamic and creative company that brings joy to people's lives through its adorable plush and lifestyle products. Our team is passionate about delivering exceptional customer experiences and building long-lasting relationships with our customers.
Job SummaryWe are seeking a highly motivated and organized Retail Sales Lead to join our team. As a key member of our sales team, you will be responsible for driving sales growth, enforcing sales strategies, and providing exceptional customer service.
Key Responsibilities- Understand organizational objectives and make decisions in partnership with the Store Manager to align with Company priorities and values
- Enforce sales strategies, initiatives, and growth across all categories
- Manage productivity and hold self and sales team accountable for personal sales
- Act as a brand ambassador in the local market/mall to drive brand loyalty and business
- Solution-oriented and forward thinking in resolving customer issues
- Develop individual and team product knowledge skills and stay up-to-date on all current Squishable in-store products
- Assist in supervising the team on a daily, weekly, and monthly basis to meet goals and utilize Company tools
- Two plus years of relevant supervisor experience in a high volume, fast-paced, challenging, and creative customer-facing environment
- Passion for people and a dynamic and engaged leadership style
- Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced environment
- Ability to receive and provide constructive feedback and recognition to every team member
- High emotional intelligence with the ability to work with and manage diverse teams
- Willingness to work a flexible schedule including early mornings, nights, overnights, weekends, and holidays as needed
- Proficient with Microsoft Office Suite or related software
Squishable is an Equal Opportunity Employer and values diversity and inclusivity across our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skillsets.
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