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Body Shop Operations Manager
2 months ago
Job Summary: We are seeking a highly skilled and experienced Body Shop Manager to lead our collision repair department at D-Patrick Lebanon Ford. As a key member of our team, you will be responsible for overseeing the daily operations of the body shop, ensuring high-quality repairs, and providing exceptional customer service.
Key Responsibilities:
- Direct and coordinate the body repair and painting of vehicles
- Inspect and estimate vehicles to determine the need for and cost of repairs
- Direct and schedule the activities of all body shop employees
- Prepare final billing for completed repairs
- Work with insurance adjusters/companies on estimates and agreement of repairs
- Order parts and shop supplies
- Ensure quality of repairs to customer vehicles and handle customer complaints
- Prepare and monitor payroll records
- Forecast goals and objectives and strive to meet them
- Understand and comply with federal, state, and local regulations that affect body shop operations
- Required to stay up to date on all I-CAR, ASE, and manufacturer training
Supervisory Responsibilities:
- Directly supervise 5 to 20 employees in the department
- Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws
Requirements:
- Basic computer knowledge
- Ability to work well with others
- Neat and clean appearance
- Basic math skills
- General mechanical skills
- Positive attitude and ability to listen and follow directions
- Self-starter and self-motivated
- Read and comprehend instructions and information
- Ability to work weekends and overtime
- Honest, ethical, dependable, and a team player
Benefits:
- 401(k) with match
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Referral program
- Vision insurance
- Workplace clinic available