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Retail Travel Expert

2 months ago

Lakeside, California, United States TUI Group Full time

About the Role

We are seeking a highly motivated and customer-focused Travel Advisor to join our team at TUI Group. As a Travel Advisor, you will be responsible for providing exceptional customer service and creating unforgettable holiday experiences for our customers.

Key Responsibilities

  • Provide personalized travel recommendations and sell holidays, cruises, and other travel products to customers
  • Build strong relationships with customers and colleagues to deliver exceptional customer service
  • Stay up-to-date with industry trends and product knowledge to provide expert advice to customers
  • Work collaboratively with the team to achieve sales and service objectives
  • Proactively identify and resolve customer complaints and issues

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong product knowledge and understanding of the travel industry
  • Ability to work collaboratively as part of a team
  • Flexibility to work variable shift patterns, including evenings and weekends

What We Offer

  • Competitive salary and commission scheme
  • Excellent holiday benefits, including discounts and special offers
  • Opportunities for career development and growth within the company
  • Health and wellbeing support
  • Excellent rates with foreign exchange and discounts with retailers

About TUI Group

TUI Group is a leading travel company that offers a wide range of travel products and services to customers around the world. We are committed to delivering exceptional customer service and creating unforgettable holiday experiences for our customers.