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Team Associate

2 months ago

Sterling Heights, Michigan, United States KFC Full time

Job Summary: We are seeking enthusiastic and motivated individuals to join our team as Team Members at KFC. As a Team Member, you will be responsible for providing exceptional customer service, maintaining a clean and safe work environment, and working collaboratively with our team to achieve sales and customer satisfaction goals.

Responsibilities:

  • Provide excellent customer service by greeting customers, taking orders, and serving food and beverages in a timely and efficient manner.
  • Maintain a clean and safe work environment by adhering to health and safety standards, cleaning equipment and facilities, and reporting any maintenance or repair issues.
  • Work collaboratively with the team to achieve sales and customer satisfaction goals by suggesting menu items, upselling, and promoting KFC's products and services.
  • Participate in ongoing training and development programs to improve skills and knowledge in areas such as customer service, food safety, and cash handling.
  • Perform other duties as assigned by management to support the success of the restaurant.

Requirements:

  • Must be 16 years of age or older.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Ability to lift up to 50 pounds and stand for long periods of time.
  • Basic math skills and ability to handle cash and operate a point-of-sale system.
  • Ability to work in a fast-paced environment and multitask with accuracy and efficiency.

Benefits:

  • Competitive hourly wage.
  • Opportunities for advancement and career growth.
  • Free meals and discounts on KFC products.
  • Health and dental benefits for full-time employees.
  • Employee referral bonuses.