Store Ambassador
1 week ago
As a valued member of the Meijer family, you'll have the opportunity to make a real difference in the lives of our customers and communities. Our company is built on a foundation of leadership, personal growth, and development, and we're committed to providing our team members with the tools and support they need to succeed.
Meijer Rewards
- Competitive weekly pay
- Scheduling flexibility to fit your needs
- Paid parental leave to support your family
- Paid education assistance to help you grow professionally
- Team member discount to save on the things you love
- Development programs to help you advance your career
About the Role:
This is a unique opportunity to join our team as a Store Greeter, where you'll play a critical role in creating a safe and welcoming environment for our customers. As a Store Greeter, you'll be responsible for:
- Providing a professional presence at the front entryways to deter theft and create a positive customer experience
- Engaging with customers entering and exiting the store to prevent theft and ensure customer satisfaction
- Responding to alerts and alarms to recover unpaid merchandise and resolve safety concerns
- Documenting and communicating theft, safety, and alarm activity incidents
What We're Looking For:
- High school graduate or equivalent
- 1-2 years of customer service or asset protection experience
- Clear and professional written and oral communication skills
- Ability to actively move throughout the work area for long periods of time
- Ability to respond to alerts quickly and urgently
- Ability to learn and interact with new and existing technology solutions
- Ability to use technology to document and communicate incidents
- Ability to learn and apply negotiation and de-escalation techniques
- Ability to maintain knowledge of product locations to direct customers
- Ability to work successfully with conflict
Physical Requirements:
- Limited sitting
- Frequent standing, walking, crouching, bending, pushing, or pulling
- Limited travel or overnight
- Normal or corrected vision and hearing
- Understand, speak, read, and write fluent English
- Lift 0-25 lbs. regularly
- Use of fine motor hand functions
- Occasional high levels of physical exertion
- Able to quickly exit from an escalating situation
- Occasionally outdoors
- Occasionally exposed to varying degrees of hot and cold environments
- Occasional exposure to high stress situations
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