Sales Associate

1 week ago


Kansas City, Missouri, United States Hibbett Sports Full time

Job Summary

The Sales Associate is a key member of our store team, responsible for delivering exceptional customer service and promoting our products. As a Sales Associate, you will be knowledgeable about our merchandise and able to provide expert advice to customers. You will also be responsible for maintaining a clean and organized store environment, including completing work lists and participating in daily operations.

Key Responsibilities

  • Provide exceptional customer service, including helping customers as they enter the store and assisting multiple customers during peak periods.
  • Promote and sell our merchandise, including services and products provided by Hibbett Sports.
  • Consistently set goals to grow and improve selling skills and track overall sales.
  • Practice and uphold all Hibbett Sports policies, procedures, and standards, as listed in our operations policy manual, personnel policy manual, and customer service manual.
  • Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
  • Utilize presenting merchandise to promote and sell goods, guidance found in our product knowledge manual.
  • Consistently achieve and/or exceed sales targets and goals.
  • Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
  • Attend all staff meetings and tech clinics for the store.

Requirements

  • 0-2 years of customer service experience.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Self-starter with initiative to take on important tasks without being asked.
  • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
  • Team-player with a passion for outstanding customer service and selling merchandise.

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