Sales Associate
4 weeks ago
Job Summary
The Sales Associate is a key member of our store team, responsible for delivering exceptional customer service and promoting our products. As a Sales Associate, you will be knowledgeable about our merchandise and able to provide expert advice to customers. You will also be responsible for maintaining a clean and organized store environment, including completing work lists and participating in daily operations.
Key Responsibilities
- Provide exceptional customer service, including helping customers as they enter the store and assisting multiple customers during peak periods.
- Promote and sell our merchandise, including services and products provided by Hibbett Sports.
- Consistently set goals to grow and improve selling skills and track overall sales.
- Practice and uphold all Hibbett Sports policies, procedures, and standards, as listed in our operations policy manual, personnel policy manual, and customer service manual.
- Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
- Utilize presenting merchandise to promote and sell goods, guidance found in our product knowledge manual.
- Consistently achieve and/or exceed sales targets and goals.
- Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
- Attend all staff meetings and tech clinics for the store.
Requirements
- 0-2 years of customer service experience.
- Excellent interpersonal and communication skills.
- Ability to work in a fast-paced environment.
- Self-starter with initiative to take on important tasks without being asked.
- Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
- Team-player with a passion for outstanding customer service and selling merchandise.
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