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Housekeeping Room Attendant

2 months ago

Spring, Texas, United States Palette Hotels Full time

Job Summary:

The Housekeeping Room Attendant is a vital member of the hotel team, responsible for maintaining the highest standards of cleanliness and organization in guest rooms, public areas, and back-of-house spaces.

Key Responsibilities:

  • Obtain room assignments from your Supervisor at the beginning of the shift
  • Check your cart to ensure it is correctly stocked
  • Follow a set pattern of steps for daily cleaning of occupied and check-out rooms
  • Check rooms for damages, furniture, and equipment
  • Report any damage or missing items to your Supervisor immediately
  • Return lost items to the Lost and Found with the following information: where found, date, and finder's name
  • Provide guest assistance, directions, and information as requested
  • Respond to guest questions and concerns
  • Perform other duties as requested by Supervisor

Requirements:

  • Service orientation and knowledge of principles and processes for providing customer and personal services
  • Excellent communication skills and ability to convey information and ideas
  • Ability to read and understand directions on cleaning chemicals
  • Ability to use chemicals and equipment in a safe and efficient manner
  • Weekend evening and holiday availability is a must

About Us:

Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state, and/or federal laws. We are committed to creating a positive team-based culture where people make the difference. Our associates enjoy highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion within the organization, and a supportive work environment.