Customer Service Representative
3 days ago
Job Summary
Serenity Home Healthcare Inc seeks an experienced Client Support and Management Professional to manage client relationships and coordinate care services. As a key member of our team, you will provide exceptional customer service, ensure high-quality care, and drive business growth.
About the Position
- In this role, you will handle initial inquiries from potential clients, gather information, and provide guidance on services and fees.
- You will input care plans, coordinate staffing, and maintain accurate records to ensure seamless client care.
- Responsibilities also include participating in staff training and operational meetings to foster a culture of excellence and continuous improvement.
Qualifications and Requirements
- A minimum of 2 years of experience in a customer-facing role, preferably in healthcare or social services.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Strong analytical and problem-solving skills, with excellent communication and interpersonal abilities.
Compensation Package
This full-time position offers a salary of $18.00 per hour, paid every two weeks. Our comprehensive benefits package includes 401(k) matching, dental insurance, health insurance, paid time off, and vision insurance.
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