Full Time Branch Ambassador Position

4 weeks ago


Lodi, California, United States Capital One Full time
Join Our Team as a Branch Ambassador

Welcome to Capital One, where we're redefining the banking experience. As a Branch Ambassador, you'll play a vital role in delivering exceptional customer service and helping our customers achieve their financial goals.

Key Responsibilities:
  • Provide personalized service to customers, addressing their financial needs and concerns.
  • Process transactions, including check cashing, deposits, transfers, and withdrawals, while ensuring compliance with bank policies and regulations.
  • Support customers in all areas of the branch, from cash handling to rotating throughout the branch based on customer needs.
  • Research and answer customer inquiries, leveraging various tools and channels to recommend appropriate solutions.
  • Travel between branches in assigned local areas to support the market and enhance customer experience.
Requirements:
  • High School Diploma, GED, or Equivalent Certification
  • At least 1 year of Retail, Sales, or Customer Service experience
  • At least 6 months of cash handling experience
Preferred Qualifications:
  • Associate's degree
  • 2+ years of Retail, Sales, or Banking Experience

Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state, or local law.



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