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Customer Service Sales Associate

2 months ago

West Palm Beach, Florida, United States Gulfstreamgoodwill Full time

Position: Retail Sales Associate FT

Company: Gulfstream Goodwill Industries

Employment Type: Full Time

Industry: Retail

Level: Entry Level

As a Retail Sales Associate, you will be responsible for creating a welcoming environment for customers. Your primary duties will include:

  • Greeting customers and addressing their inquiries.
  • Assisting customers with product selection and providing information on promotions.
  • Managing cash transactions accurately, including cash drawer setup and verification.
  • Maintaining cleanliness and organization of the sales floor and store facilities.
  • Handling customer service issues, including returns and exchanges, in accordance with company policies.
  • Answering phone inquiries and directing calls as necessary.
  • Receiving and processing donations, ensuring proper documentation.
  • Stocking and arranging merchandise to ensure a visually appealing display.
  • Monitoring dressing rooms for cleanliness and organization.
  • Performing various operational tasks as assigned to support store functions.

Key Responsibilities:

  • Demonstrating a commitment to the mission of Gulfstream Goodwill by assisting individuals with disabilities and barriers to employment.
  • Maintaining a safe and orderly work environment while adhering to safety protocols.
  • Participating in team meetings to discuss operational improvements and customer service strategies.

Qualifications:

  • High School Diploma or GED preferred.
  • At least one year of experience in a customer-facing role is advantageous.
  • Basic math skills and the ability to handle cash transactions accurately.
  • Strong communication skills in English, both verbal and written.
  • Attention to detail and the ability to follow instructions effectively.
  • Excellent interpersonal skills and a positive attitude towards customer service.
  • Flexibility to work varied hours, including evenings and weekends.

Physical Requirements:

  • Ability to perform repetitive motions and stand for extended periods.
  • Capability to lift and carry items weighing up to 20 lbs.

Join us in our mission to empower individuals and strengthen communities through your role as a Retail Sales Associate.