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Express Retail Sales Associate
1 week ago
Express is a retail company operating in the United States with Direct-to-Consumer platforms for EXPRESS and BONOBOS. Our mission is to provide high-quality products that inspire self-expression and confidence.
Job DescriptionWe are seeking a Retail Sales Associate to join our team. As a key member of our sales floor team, you will be responsible for providing an exceptional customer experience while assisting with tasks such as stocking, cleaning, and folding merchandise.
Your key responsibilities will include:
- Maintaining a clean and organized sales floor, checkout, fitting room, and stock room to ensure a safe and inviting environment for customers.
- FOLLOWING COMPANY POLICIES AND PROCEDURES TO ENSURE THE SAFETY OF ALL ASSOCIATES AND CUSTOMERS.
- Assisting with product launch changes according to company SOP.
- Providing a Great Customer Experience
- Delivering on all aspects of the customer experience model.
- Processing transactions quickly and accurately to reduce customer wait times.
- Positively resolving customer service-related issues as they arise and escalating further communication to Store Management.
- Driving credit and loyalty member programs by explaining benefits and encouraging customers to participate.
To be successful in this role, you will need:
- Education: High School or Equivalent
- Years of Experience: 0-2 of relevant job experience - minimum 6 months
- Proficient in use of technology (iPad, registers)
- Meets defined availability criteria, including nights, weekends, and non-business hours
- Meets physical requirements
At Express, we offer a range of benefits to help protect our full-time associates' health and long-term financial security, including:
- Medical, pharmacy, dental, and vision coverage
- 401(k) and Roth 401(k) with Company match
- Merchandise discount
- Paid Time Off
- Parental leave for new moms and dads
Estimated Salary: $18.25 per hour, based on location and experience.