Tennessee Retail Advocate

3 weeks ago


Kingsport, Tennessee, United States Advance Financial Full time
About the Position

We are seeking a dedicated Tennessee Retail Advocate to join our team at Advance Financial. This role involves assisting customers with financial transactions and resolving any issues they may have.

Primary Responsibilities
  • Provide exceptional customer service and resolve customer complaints
  • Assist customers with financial transactions, including loans, check cashing, wire transfers, money orders, and bill payments
  • Work with team leads to meet and exceed monthly goals
  • Accurately process customer transactions and maintain accurate records
Requirements
  • High School Graduate or equivalent
  • Phone Customer Service experience preferred
  • Dedication to helping others
  • Experience in a service-related field (cash handling experience preferred)
  • Reliable transportation
Benefits
  • A competitive salary of approximately $45,000 - $55,000 per year, depending on experience
  • Generous PTO and paid time off to volunteer
  • Paid parental leave
  • 100% company-paid health insurance
  • 401k with 5% company match
  • Student Loan Repayment Plan

This is an excellent opportunity for individuals who enjoy working in a fast-paced retail environment and providing exceptional customer service.



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