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Crisis Assessment Specialist

2 months ago


Jacksonville, Florida, United States Mental Health Resource Center Full time
About the Role

Mental Health Resource Center is seeking a skilled Crisis Assessment Specialist to join our team in the Emergency Services Department. As a Crisis Assessment Specialist, you will play a critical role in providing quality behavioral health care to individuals in psychiatric crisis.

Key Responsibilities
  • Conduct emergency mental health screenings on individuals who enter the facility, either voluntarily or through the Baker Act.
  • Evaluate and assess crisis telephone calls and/or walk-ins to determine the need for services, using Baker Act criteria and DSM V standards.
  • Provide Crisis Intervention and coordinate patient transfers to community hospitals.
  • Coordinate with insurance companies to obtain pre-certifications and authorizations for treatment and services.
  • Complete required documentation and reporting.
Requirements
  • A Bachelor's degree or Master's degree in psychology, social work, counseling, or a related field.
  • One year of experience working with the chronically mentally ill population.
  • Ability to make sound decisions independently on a daily basis, including recognizing emergencies and life-threatening situations and responding appropriately.
  • Strong communication skills and ability to interact appropriately with internal and external customers.
  • Proficiency in Microsoft Office Programs, Outlook, and use of the Internet.
Company Overview

Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community. Our team is dedicated to providing quality care and support to individuals in need.