Server - Hospitality Expert
4 weeks ago
The Server is responsible for delivering exceptional guest experiences by setting tables, taking orders, serving food and beverages, and answering questions about menu items. This role requires effective communication, attention to detail, and a commitment to providing excellent service.
Key Responsibilities:- Greet guests promptly and present menus.
- Inform guests of daily specials and answer questions about food and beverages.
- Take orders and suggestively sell menu items.
- Ring up orders on the point-of-sale system and obtain food items from the kitchen as needed.
- Follow alcohol awareness procedures and handle intoxicated guests.
- Maintain table appearance by checking drink levels, changing ashtrays, and providing extra napkins.
- Respond to guest complaints and notify management.
- Total bills and present checks upon request.
- Accept payment and provide change or credit card vouchers.
- Give a warm farewell to guests and invite them to return.
- High school diploma or equivalent.
- 2 years of serving experience in a similar environment.
- Excellent communication skills and ability to work in a fast-paced environment.
- Ability to operate a point-of-sale system and make change correctly.
- Ability to effectively card guests for alcohol purchases.
- Adherence to company policies and procedures.
- Ability to walk and stand for long periods.
- Ability to lift and carry up to 30 pounds.
- Ability to balance and walk with heavy trays and dinnerware.
Specialty Restaurants Corporation is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment.
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