Service and Sales Professional

23 hours ago


Concord, North Carolina, United States Hendrick Automotive Group Full time
Role Description: As a Service and Sales Professional, you will be responsible for providing exceptional customer service, selling, identifying, and documenting service, maintenance, and repair services for customers, and scheduling appointments with customers. You will also be expected to meet dealership's standards for repair and order production, ensuring high-quality workmanship and excellent customer satisfaction.

About the Team: Hendrick Chrysler Dodge Jeep Ram FIAT is a leading automotive group with a reputation for excellence in customer service and sales. Our team is dedicated to providing a positive and supportive work environment that encourages growth and development.

Key Responsibilities:
  1. Demonstrate exceptional customer service skills and communicate effectively with customers and service technicians.
  2. Schedule appointments with customers and ensure timely completion of repairs and maintenance tasks.
  3. Maintain accurate records of hours worked and participate in required training sessions.

What We Offer: In addition to competitive compensation and benefits, we offer opportunities for growth and development within our organization. Our team-oriented environment and commitment to continuous improvement make us an attractive choice for professionals looking to advance their careers.

Requirements:
  • • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous experience in automotive or customer service industry.
  • Valid driver's license and ability to travel to customer locations (if necessary).
  • Intermediate Microsoft Office skills and familiarity with Dealership Management System (DMS) software.

Estimated Salary: $60,000 - $80,000 per annum, depending on experience and qualifications.
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