IHOP Server

As a Server at IHOP, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests. This includes taking orders, serving food and beverages, and handling guest complaints in a timely and professional manner.

• Develop and maintain professional relationships with IHOP Team Members and guests
• Execute service standards per IHOP SOP to ensure a high-quality guest experience
• Handle guest complaints in a timely manner, inquire about the quality of the dining experience, thank guests, and invite them to return
• Communicate guest food orders and service requests in an accurate and timely manner
• Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge
• Comply with SOP methods in regard to guest checks and maintaining cash control
• Stock and rotate all needed supplies in the service areas and dining room
• Comply with all federal, state and local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines
• Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave
• Perform all cleaning duties according to posted cleaning charts
• Comply with IHOP uniform and appearance standards per SOP guidelines
• Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting supervisor

• Prior experience as a server is a plus
• Must showcase teamwork and communication skills
• Must be able to handle money transactions responsibly
• Must be able to multitask and act quickly
• Must be flexible and ready to work in shifts
• Must maintained an active WA food handler permit
• Must be a team player